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2007 Annual Conference
Strategic Planning: Lessons from Practice
Session Abstract
Bill Barberg
President
Insightformation, Inc.
Strategy-Aligned Management (SAM) is an integrated approach to leveraging a
variety of established tools and techniques that address the refining, communicating,
managing and executing organizational strategy. In recent decades, many organizations,
academics and consultants have wrestled with how to bridge the gap between a
strategy and the successful execution of that strategy. The most influential
work in this space has been done by Robert Kaplan and David Norton, who introduced
the concept of the Balanced Scorecard (BSC) in the early 1990s. The BSC may
have ended up as just another disappointing 3-letter management fad, but Kaplan
and Norton continued to refine and expand the concept as they learned from organizations
who embraced the approach. In their subsequent books, The Strategy Focused
Organization, Strategy Maps, and Alignment, Kaplan and Norton
built on the initial Balanced Scorecard concepts and added powerful new tools
and concepts that have proven to be tremendously valuable to organizations of
nearly any size and type. Most of the core concepts in Strategy-Aligned Management
are the latest "best principles" that have developed around the Balanced
Scorecard methodology. If you don't have a solid understanding of how the
BSC methodology has evolved in the last several years, don't miss this valuable
update! (Hint: It's no longer primarily about measures or scorecards that
are balanced.)
But Kaplan and Norton don't have a monopoly on good ideas about how to execute
strategy and improve performance through organizational alignment. Other thought
leaders have contributed greatly to the field of strategy-focused management
tools and techniques. Rather than seeing these as conflicting frameworks with
inconsistent terminology and techniques, SAM has extracted valuable concepts
and then grafted them into the BSC-based core and adapted the terminology to
be consistent with that of the BSC.
Strategy-Aligned Management is not just management theory. It provides practical
tools and templates that can be adopted by organizations or consultants seeking
to align around strategy, execute their plans, or to upgrade their BSC to reflect
powerful new principles for enhancing alignment and performance. SAM also includes
an approach to incorporating technology. Software designed specifically to support
the core concepts of SAM helps streamline and support the task of improving
organizational alignment and executing strategy.
In this session you will learn the following:
- Important improvements (and misconceptions) in the BSC methodology
- Key principles of Strategy-Aligned Management
- Practical tools to enhance your existing BSC or scorecard efforts
- How a variety of types of organizations are benefiting from SAM.
- How SAM-focused software differs from traditional dashboard or scorecard software
Consultants will learn how to improve the value they bring to their clients
in a variety of ways:
- Strategy consultants will learn how to improve the execution of the strategic plans they help create.
- Consultants who do BSC-related consulting will learn about innovations, principles and tools to elevate their practices and differentiate themselves.
Participants in this session will also learn about valuable resources for deepening
their understanding about SAM (or sharing it with others in their organizations).
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