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2007 Annual Conference
Strategic Planning: Lessons from Practice
Session Abstract
S.M. Milstein
Chief of Operations
Mobile TLMH America
For over 230 years, the United States Marine Corps has been fighting and winning
the Nation's battles. In an unforgiving business where the bottom line is measures
in blood and National prestige, strategic planning is crucial to victory while
keeping costs to a minimum. In rapidly changing environments where all participants
play to win, a mindset and culture that promotes effective planning and rapid
decisions while retaining the flexibility to adapt to change is as important as
sound planning procedures.
Business is a constant battle: supplies want to charge you more, customers
want cheaper prices and higher quality, and competitors want you out of business
completely. This presentation will provide a new approach to strategic planning
with an eye toward execution: maneuver warfare applied to business. It will
not "turn the participants into Marines," but it will give them some
applicable tools for preparing, planning, and executing strategies that have
been proven repeatedly in practice. The discussion will include:
Preliminary and theoretical considerations - initial concepts and definitions
that frame assumptions and considerations prior to preparing an organization
to go into action and the planning and executing of any strategy. These will
include the Principles of War as applied to business, the concepts of friction,
uncertainty, fluidity, and disorder, moral versus physical forces, the complimentary
nature of offense and defense, and considerations of art and science.
Preparation - any organization moving toward implementation of a strategic
vision undertakes to be ready for the opportunities and challenges expected-it
looks inward. This ongoing process shapes the ultimate degree of success or
failure of the strategic plan. The process involves organization, doctrine,
leadership, training and education, and equipment, all to be addressed.
Plans and execution - the culmination of forming and implementing a strategic
plan is when an organization sets out to conquer a realm beyond itself. Concepts
essential to this phase include philosophy of command versus control, shaping,
decision making, mission tactics, commander's intent, focus of effort, surfaces
and gaps, and combined arms.
Military jargon will be kept to a minimum and examples from business will be
used to illustrate the points explained. This presentation is meant to give
participants some new perspective on how to prevail in their business in simple
and effective terms without undue esoteric concepts.
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