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2007 Annual Conference
Strategic Planning: Lessons from Practice
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Biography

Gaye Clemson

Gaye I. Clemson holds the position of Senior Manager, Strategic Planning, Technical Services (TS) Global Business Operations Group within the Customer Advocacy (CA) Division at Cisco Systems. She heads a strategic planning team whose role is to facilitate and build consensus on the development of TS-wide agreed-upon and executable strategic plans that are aligned with both the Customer Advocacy (CA) Division and Cisco corporate using standard, repeatable processes. Gaye joined Cisco in February 2006 after 14 years as a consultant providing strategic planning, market/ product/ competitive assessments and sales tools to a broad range of high-tech firms interested in improving their global sales, channel, and services delivery effectiveness. Prior to that, she spent nearly nine years with Tandem Computers in a variety of global sales operations and corporate marketing roles, and four years helping design and market value-added services with the Computer Communications Division of Bell Canada.

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