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2007 Annual Conference
Strategic Planning: Lessons from Practice
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Biography
Having been with Cisco since 1999, as a result of an acquisition, Ravi
Ravishankar now holds the position of Director, Business Operations, and
Technical Services (TS) within the Customer Advocacy (CA) Division at Cisco
Systems. He heads a group whose role is to enable TS to establish business
priorities and achieve effective strategic initiative and project results
aligned with CA and Cisco's priorities, using proven practices and standards.
This is accomplished by assessing and validating customer and partner
requirements, needs and opportunities, planning collaboratively at all levels of
the organization and executing the TS strategic initiative and project
portfolio. Prior to this role, Ravi was a Principal in Cisco's business
consulting group leading strategy engagements with Cisco's top customers. Prior
to joining Cisco he spent several years with an Internet startup and in IT
consulting on a variety of platforms.
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