Founded in 2015, ZenBusiness is a popular Texas-based LLC Service company that has formed lots of businesses over the years and has accumulated thousands of positive customer reviews in doing so. Sure, there are several good LLC Services that can help you start your LLC but ZenBusiness has emerged out at the top and is one of the best LLC services available today.
Not sure if ZenBusiness is the right LLC Service for you? Well, this review of ZenBusiness will help you understand more about this company and what you can expect from them. In this review, we have given an outline of the services offered by ZenBusiness along with their pros and cons, features, pricing, and other necessary details so that you can decide whether they are the right choice for you or not.
Pros and Cons
Pros and Cons of ZenBusiness
Pros of ZenBusiness
✔ ZenBusiness is one of the most affordable LLC services available. You can find a starting package here that costs as low as $39 and is easily $60 less than LegalZoom which is the most popular LLC service available.
✔ This LLC Service makes the entire LLC formation process feel easier and exciting for the customers and not just another tedious process. There are other LLC Services that try to trick their users into buying add-ons with the base package but that is not the case with ZenBusiness. ZenBusiness does offer additional features and services that can be used as an add-on but it doesn’t scare the users into buying these.
✔ One of the greatest strengths of ZenBusiness is the positive customer feedback. They have well over thousands of positive reviews by trusted and valued customers which say a lot about their services and ethics.
✔ Another great thing about ZenBusiness is that they help you start your LLC and maintain it by not only doing all the necessary filing but also take care of the ongoing LLC maintenance activities and annual LLC filing. You can get these services as a part of their Worry-Free Guarantee feature that is available in the Pro package.
✔ A unique aspect of ZenBusiness is that it is a socially conscious organization. They strive to do good while growing their company and helping out the customers. They do this with the help of their partners Kiva.org and help the impoverished people by lending them money. That’s not all, they also loan out money to women-owned businesses and minority-owned businesses so that they can get started.
Cons of ZenBusiness
✘ There is no obvious drawback of using ZenBusiness as it offers overall good value and one of the lowest prices available these days. However, if you are looking for the cheapest LLC formation package, then you won’t get that with ZenBusiness and will actually get it with IncFile Company. However, one thing to remember is that while IncFile does offer cheapest package, it also includes a lot of upsells that can become a little irritating after a while.
LLC Formation Packages by ZenBusiness
Does ZenBusiness Offer Good Value? Definitely. ZenBusiness is one of the few LLC services that offer the 3 important features including LLC formation, free operating agreement template, and free registered agent to the users in all the packages. They are one of the most affordable LLC services online and are quite reasonably priced as well.
With ZenBusiness, you have three LLC formation packages available at your disposal – Starter, Pro, and Premium. To check all the details of the three packages, you can take a look at these packages and their details on their official website.
We have mentioned a few of the major features that are available in each ZenBusiness formation packages below:
Price: $39 + State Fee
Here are a few things that you will get as part of the Starter package:
- Name Availability Search – With the help of this feature, you won’t have to worry about the availability of the business name in your state. ZenBusiness will check through the state database to see whether the business name is available or not or if it has been claimed by some other business.
- Registered Agent Service – Every LLC that wishes to operate in America is required to have a registered agent who will be responsible for receiving all the important documents from the state and then forward it to you personally. This can be a person or an organization and is really important for your business. In this package, ZenBusiness will give the registered agent service for free for 12 months after which you have the option to renew the service for $119 per year.
- Filing of the Articles of Organization – ZenBusiness takes care of the articles of the organization which are basically forms that are needed by the state to create an LLC. They will draft these forms and then file them with your state for the LLC formation.
- LLC Operating Agreement – An operating agreement is simply a document that will give an outline of the ownership structure of your business organization and will include a few ground rules on how the business is to operate. You will get a template by the ZenBusiness to create an operating agreement for your business.
- Worry Free Accounting Assessment – Finally, you also get a free accounting and tax assessment feature with this package so that you don’t have to worry about all this. ZenBusiness will take care of bookkeeping, accounting, and all the tax needs. And it is handled in-house and not by a third-party which is the case with most other LLC services.
Price: $149 + State Fee
In this package, you will get all the things mentioned in Starter package and a few addition things such as:
- Federal Tax ID Number – Similar to a Social Security Number being important for an individual, an EIN is important for your business. This is a nine-digit number code that allows your LLC to open bank accounts, file taxes, hire employees, and so much more. With the help of this feature, ZenBusiness will acquire an EIN for your LLC and save you the effort.
- Worry Free Guarantee – This feature ensures that ZenBusiness will take care of the filing of the annual report and two amendments every year for your LLC. And if you end up missing any filing deadline with the state, the company will also help you restore your standing with the state.
- Banking Resolution – With the banking resolution template, you can fill the form to determine that who has the authority to open a business bank account for your LLC.
Price: $249 + State Fee
In this package, you will get all the features that are available in the Pro package along with the below-mentioned features:
- Domain Name Registration – With this feature, ZenBusiness will take care of procuring the domain name for your company’s website and will also provide you with a domain management dashboard tool.
- Domain Name Privacy – This feature ensures that your personal information is not publicly available since it is associated with the domain name filing.
- Rush Filing Speed – With this feature, ZenBusiness will keep your document filing as priority over the Starter and Pro users.
- Business Website – Apart from helping you register the domain name for your company, ZenBusiness will also help you set up a business website for the company in this package.
- Business Email Address – ZenBusiness will also give the Premium users a business email account that includes a 5GB storage space.
Customer Reviews of ZenBusiness
Although ZenBusiness has been around for six years only, it has already received thousands of feedbacks and reviews from the customers. Most of these customer feedbacks are positive and show how dependable and trustworthy ZenBusiness is.
On Trustpilot, you can notice that ZenBusiness has 4.8/5 stars from more than 4,700 reviews which is pretty impressive. So, it can be interpreted that the ZenBusiness customers are happy with the efficiency of their services and how easy it is to form an LLC with them.
Choose or Not
Should You Choose ZenBusiness to Start an LLC?
Well, ZenBusiness has a lot of positive features and aspects but they might not be the perfect choice for a lot of entrepreneurs. So, keeping that in mind, we are concluding this review by mentioning for whom ZenBusiness will be a right fit and who should look out for a different LLC formation service.
✔ Choose ZenBusiness, If:
If you are looking for an LLC service that offers best overall value and is considerably affordable, then you should opt for ZenBusiness. Apart from this, they are also a socially conscious company and offer good customer satisfaction as can be seen from the online reviews.
✘ Don’t Choose ZenBusiness, If:
If you wish to form an LLC quickly, then you will find other LLC services offering a quicker turnaround time than ZenBusiness.
Our Verdict on ZenBusiness
After checking out all the LLC services and comparing them, it seems like ZenBusiness is the best-rated LLC service that is available. It not only offers amazing prices and customer satisfaction but has a lot of features than other popular LLC services and charges much less than those companies. We would recommend this LLC formation website to all friends and family members.
Frequently Asked Questions about ZenBusiness
Looking for answers about ZenBusiness? Well, we have you covered in that case.
Which ZenBusiness LLC Package is the Best?
ZenBusiness has three packages that are well-suited to entrepreneurs but choosing the best package depends primarily on your budget and your business needs. However, there are two packages that really stand out and are highly recommended from our end. Their Starter plan at $39 is pretty great as it is not only affordable but includes the major features and services such as the complete formation of the LLC, an operating agreement template, and a registered agent service.
Their $140 Pro package is also good as it gives you additional features such as acquiring an EIN, a banking resolution template, and managing and filing of the annual report.
Can You Get a Discount or a Promo Code for ZenBusiness?
Yes, certainly. There are lots of websites where you can get exclusive discounts on any LLC formation package so that you can enjoy their services at a reduced rate. They also release several promo codes during Black Friday and other weekends that you can check out when looking to purchase their package.
Is ZenBusiness Legit?
ZenBusiness was formed in 2015 and have good presence in the market. Yes, they are a relatively new company in the online business services industry, but they have already worked for thousands of businesses and are striving to make a million more in the coming five years which is a pretty impressive goal.
One of the biggest advantages for ZenBusiness has been the customer feedbacks. This LLC formation website has received over 4700 online reviews and has an average rating of 4.8 out of 5 stars. It can be seen that their customers are quite impressed with their quick and efficient service and the general ease of use of the services.
How is ZenBusiness in Comparison to Other LLC Services?
ZenBusiness is the best rated LLC Service on our website due to a reason. Yes, there are lots of legit and trustworthy companies out there that can help you form an LLC but none of them can offer you the features and the pricing that ZenBusiness offers.
That being said, ZenBusiness is our preferred choice but that doesn’t mean it is the perfect choice for all the entrepreneurs. If you want a premium service, then you can opt for Northwest Registered Agent as they tend to have the best customer support in this industry. Apart from that IncFile is good too as it offers free LLC formation packages.
Can ZenBusiness Manage New York Publication Requirements Too?
You will find that most business formation services will leave the customers on their own to take care of the state-specific compliance requirements such as New York Publication requirements. However, that is not the case with ZenBusiness. They take care of it for you in their New York Publication services so that you don’t have to worry about it.
Do They Have Good Customer Support?
Yes, ZenBusiness offers good customer support to its customers. They offer chat, email, and phone support every Monday to Friday between 8am – 8pm Central Time and on Sundays between 10am – 7pm Central Time. You will receive a quick reply regardless of how you choose to contact them and they are known to provide courteous and helpful solutions and answers to every query that they have received.
Overall, ZenBusiness is a pro when it comes to customer support.
Is It Easy to Form an LLC on Your Own?
Yes, it is entirely possible to form an LLC on your own and there are several entrepreneurs who do form the LLC themselves. But there are a lot of people who don’t want to get into the process and hire business lawyers to form the LLC for them. However, hiring a business lawyer is more expensive than opting for an online business formation service.
Would You Recommend ZenBusiness LLC Services to Your Friends and Family?
This is a slightly tricky question to answer. If anyone asked us whether ZenBusiness is a good option for LLC services, we would definitely recommend it but we would completely understand if they choose to opt for a different company too.
If someone doesn’t find ZenBusiness a good option, then we would recommend Northwest Registered Agent or IncFile to them as they have a good selection of features and can help you save some money when compared to the other LLC services. However, we do feel ZenBusiness is overall the most helpful company for the end users.
Is There a Refund Policy?
Yes, they do but it is a little complicated. In ZenBusiness’ own words, they state that once ZenBusiness has submitted a business for filing with the State, there is no chance where they could be a charge-back or the fees could be disputed that is associated with the business formation.
However, if you contact ZenBusiness before they file your business with the state, then they could refund the charge after deducting $50 cancelation fee if certain conditions are met. They haven’t specified what entails in these certain conditions but they must be met in order for you to get a refund.
Do I Need to Reserve the LLC Name Before Forming an LLC With the Help of ZenBusiness?
No, this step is not necessary for the majority of people but for a few, it is advisable to reserve the LLC name beforehand. If you aren’t going to start the LLC formation process soon but wish to get the desired business name when you do form the LLC, then you should reserve the chosen business name.
Another situation where it is good to reserve the LLC name beforehand is if you filing for LLC formation in the state of Alabama. This state has a name reservation requirement in the LLC formation process so you need to do it. Apart from that, reserving a name is a waste of time and funds.
Can Someone Form an LLC Without Being Physically Present in the USA?
Yes, you can. Anyone can form an LLC in America without setting foot there.
Moreover, you don’t need to be an American citizen or resident and your physical presence is not required in the USA too. This is why LLCs are so popular among entrepreneurs as there are barely any restrictions on who can form an LLC and operate it.
What Are the Contact Details of ZenBusiness Customer Support?
To reach out to the ZenBusiness customer support via phone, you can call at 1-844-493-6249. Apart from that, you can reach out to them on their email id email@example.com or you can use the web-based chat application that is available on their website too.
Customer Support Hours: They are available from Monday to Friday between 8 a.m. and 8 p.m. CT and on Sundays between 10 a.m. and 7 p.m. CT.
Is ZenBusiness Safe and Ensures the Privacy of Your Personal Information?
A lot of LLC formation services make some money by sharing your personal information with third-party partners and hide it under ‘special offers’ or ‘free extras’. The upper-tier packages that consist of features such as domain name registration, business website, etc. are usually provided by a third-party.
If this is something that you wish to avoid and not deal with when using ZenBusiness, then you can simply stick to their Starter package which doesn’t include these upsells. Apart from that, you can also click on the ‘no’ option when such upsells appear for a package.
LegalZoom Has a Lot of Upsells. Does ZenBusiness Has Them Too?
To check how many upsells were being offered by ZenBusiness, we did a little test. We opted for their $39 Starter plan, filled in all the information, and started placing our order.
As we filled the order form, we were presented with upsells such as EIN ($70), Worry Free Guarantee ($119 per year), a banking resolution template ($30), a domain name ($25 per year), and a business website formation package ($100 per year).
So, while there were a few upsells presented when choosing a package with ZenBusiness, it wasn’t nearly as much as that is offered by LegalZoom. ZenBusiness is a more tasteful about how they share their upsells. A few other LLC services might use scary language to convince you to add these upsells but that is not the case with ZenBusiness.
How Quickly Can You Form an LLC Formation with ZenBusiness?
The process speeding of ZenBusiness for LLC formation is actually dependent on the package that you choose and the state capabilities.
Generally, they are definitely quicker than other LLC services but there are a few LLC formation websites that do claim a quicker turnaround time. You can also know an estimate of how long it will take to form your LLC by entering your information on their website.
Apart From LLC Formations, What Other Services Does ZenBusiness Offer?
One of the great things about ZenBusiness is that it offers a wide range of services to the entrepreneurs so that they can not only start their business but can easily maintain and grow it as well. ZenBusiness offers services such as registered agent service, annual report filing, operating agreement templates, EIN acquisition, amendments, publication service, business bank accounts, certificates of good standing, accounting services, and a lot more.
I Need an EIN For the LLC. Is It Worth the Price?
Well, this one ultimately depends on your personal comfort and choice. If you find it more convenient to have the EIN confirmation at the same place where your LLC formation paperwork are, then paying an additional $70 for this feature won’t be too much for you.
However, if you are on a tight budget and cannot afford the extra dollars, then you can easily get an EIN free of cost from the IRS by filing all the documents on your own.
Recommended Alternative LLC Service
Are you not convinced that ZenBusiness is the right LLC Service for you? Well, don’t worry because we have an amazing alternative LLC Service for you to check out too. There are lots of options available but LegalZoom is one of the most well-known LLC services that has been in the market for a while. The base package of LegalZoom starts at $99 which is more than ZenBusiness but it is overall more popular and has served thousands of customers till now.
LegalZoom is one of the first LLC formation websites that comes to mind when you are looking to start an LLC. And while they don’t offer as much value as ZenBusiness, they do have good brand value and are trusted by thousands of customers.